We are not an insurer and do not sell a guarantee. Doing so would be unlicensed insurance under Korean law. What we do is contractual: we verify the clinic and surgeon, we assign you a representative with standing to act, and we commit in writing to the specific remedies in your contract. The clinic's statutory malpractice cover is the clinic's, not ours; our role is to make it reachable.
PLACEHOLDER: not yet checked against the underlying representative-agreement contracts. This page's paragraph above states the general boundary (contractual remedies, not insurance); an itemised list of what specifically falls outside the recourse agreement (e.g. outcome dissatisfaction absent a contract breach, complications disclosed and accepted in advance) is pending legal counsel input before publication, per content spec §9 note 1's caution for this page's sibling, /recourse/legal.